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Passport Office Closed 10 a.m. - 2 p.m. Monday,  March 19 The Passport Office will be closed between 10 a.m. and 2 p.m. on Monday, March 19, 2018. Passport services will NOT be offered during that time...

Police Department Ask Arvada

Internet Fraud Investigations

The Arvada Police Department investigates some Internet cases that allege criminal intent.  However, the Arvada Police Department will not investigate complaints that allege inferior quality, merchant issues, or cases that do not meet theft statute requirements. The Arvada Police Department may investigate cases where a seller repeatedly fails to deliver the advertised item or repeatedly sells the same item to multiple parties.

The Internet poses various obstacles to law enforcement. Jurisdiction can be difficult to establish; a suspect can be difficult or impossible to identify; and the cost involved in investigating and prosecuting a case may be cost-prohibitive. The Arvada Police Department will screen each complaint on a case-by-case basis. The decision to prosecute is solely that of the District Attorney’s Office.

Internet purchases pose an inherent risk to consumers, i.e., you can’t see the actual condition or size of the item; flaws and blemishes may not be visible on a digital photo; and the item is usually non-refundable. Check with your credit card company before submitting your card number to determine if they assist the cardholder in resolving disputes with Internet and Internet auctions sites.

Remember to be careful as a buyer.  Don't pay for anything unless you are absolutely sure you will get the item sent to you.  Know who you are dealing with before you purchase something on the Internet.

This information was brought to you by the department of Public Safety.

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Public Safety and Emergencies

If you are experiencing a safety, medical, or other emergency, dial 911 on your phone. Do not submit a service request. For non-emergency public safety issues, call dispatch 720-898-6900.