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Passport Office Closed 10 a.m. - 2 p.m. Monday,  March 19 The Passport Office will be closed between 10 a.m. and 2 p.m. on Monday, March 19, 2018. Passport services will NOT be offered during that time...

Insurance Ask Arvada

Claims against the City

If you believe you have a reason to file a claim against the City of Arvada, you will need to submit a letter to the Risk Management Division.

This letter may be hand written or typed and must include the following information:

  • A clear statement that you are filing a claim against the City of Arvada;
  • A short synopsis or description of the incident;
  • Details surrounding the incident including the date, time, location of the incident; type and extent of damages; estimates for repairs or actual cost of items damaged;
  • Police report number if applicable;
  • Your current mailing address and phone numbers for both the daytime and evening hours;
  • Copies of any bills, estimates, or documents that apply to your claim;
  • Your signature 

Mail your claim letter to:

City of Arvada

Attention: Risk Management

8101 Ralston Road

Arvada, CO 80002

No one from the City of Arvada or any of its employees or representatives can admit or deny liability/financial responsibility for any claim other than Risk Management. A representative from Risk Management will be in touch with you directly. If you have further questions or concerns, please submit a service request or contact us at 720-898-7590 between 8 a.m. and 5 p.m., Monday through Friday. Please note that a claim may not be filed through a service request, a letter must be submitted to the Risk Management Division.

This information was brought to you by Finance.

Submit a Service Request


If your Ask Arvada request pertains to a specific location (other than your address), please include details here. If a location is not relevant to your request, leave this field on Not Applicable.

Special Information (Required)


Please provide as much detail as possible. Do not include sensitive information (passwords, banking account numbers, credit card information, etc.).

Agree and Submit
By submitting this form, you are agreeing that you have not included any sensitive information such as passwords, social security numbers, and banking details. You are acknowledging that you are aware that the data contained in this form is being transmitted through GovOutReach, the tool that the City of Arvada uses to manage requests.

Check Your Request

Login to Ask Arvada

If you submitted a request, you'll get e-mail updates. You can login to Ask Arvada anytime to see the status of your request.

Public Safety and Emergencies

If you are experiencing a safety, medical, or other emergency, dial 911 on your phone. Do not submit a service request. For non-emergency public safety issues, call dispatch 720-898-6900.