The City is not directly responsible for cable television services. All cable providers are required to have a franchise agreement with the City in order to operate. The franchise agreements regulate the use of City Right-of-Ways and the cable companies' customer service standards.
If you would like to set up cable service, have questions about your cable bill, or need to report a service issue, you must contact the cable company directly. If you are having problems with your cable provider and have been unable to resolve them with the cable company, or if you would like to learn more about the franchise agreements or need more information, you may submit a service request.
Cable Service Providers in Arvada:
Comcast: 303-930-2000, visit Comcast.com (Comcast/Xfinity)
Residents who live west of Indiana St:
•TDS/ BAJA Broadband: 1-877-422-5282, visit BajaBroadband.com (TDS/Baja Broadband)
This information was brought to you by the City Manager's Office.
If you submitted a request, you'll get e-mail updates. You can login to Ask Arvada anytime to see the status of your request.
If you are experiencing a safety, medical, or other emergency, dial 911 on your phone. Do not submit a service request. For non-emergency public safety issues, call dispatch 720-898-6900.